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NTA

How to Design a Workforce Development Program for Housing Counseling Agencies

This webinar is designed for non-profit agency staff members who are interested in launching a workforce development program. Participants will learn about the critical steps and considerations necessary before starting a program. The session will cover how to conduct a market analysis to identify job needs in the community, essential staffing considerations including required expertise, and other important factors to ensure the success of the program. This interactive webinar will provide practical insights and tools to help participants develop a comprehensive and effective workforce development program idea that can then be discussed strategically among staff, board members, and critical community partners.Learning Objectives - By the end of this webinar, participants will be able toDescribe the role of a market analysis in program development by knowing and communicating market needs before offering a workforce development program.Understand staffing considerations and the need to identify necessary expertise and qualifications.Identify the steps required to design and implement a workforce development program including financial and material resources needed for ongoing sustainability.Assess the potential risks and challenges in launching a workforce development program and how to create strategies for risk mitigation to maintain an environment of continuous improvement and adaptability in program management.

$0.00

Home-purchase Deep Dive Training for Housing Counselors

The "Home-purchase Deep Dive Training for Housing" is a comprehensive 90-minute online course designed specifically for housing counselors. This course equips counselors with a thorough understanding of the homepurchase process, enabling them to better assist their clients in navigating the complexities of buying a home.Main Topics Covered:Credit: Understand the importance of credit in the home-purchase process, how to assess credit reports, and strategies for improving credit scores.Homepurchase Process: Gain a step-by-step understanding of the entire homepurchase journey, from pre-approval to closing.Mortgage Products: Learn about different mortgage products available, including fixed-rate, adjustable-rate, FHA, VA, and USDA loans.Mortgage Calculations: Master the essential calculations needed to determine affordability, loan-to-value ratios, and monthly mortgage payments.Learning Objectives/Outcomes: By the end of this course, housing counselors will:Develop a comprehensive understanding of the home-purchase process.Be equipped to explain complex mortgage concepts and processes in a simplified manner to clients.Enhance their ability to guide clients through credit improvement strategies and mortgage product selection.Be proficient in performing key mortgage-related calculations.Prerequisites: NoneFormat: OnlineDuration: 90 minutesThis training will provide housing counselors with the knowledge and skills necessary to demystify the home-purchase process for their clients, ultimately helping more families achieve their dream of homeownership.

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Financial Analysis Essentials for Housing Counselors

HUD-certified housing counseling agencies are required to maintain accurate and comprehensive action plans that include a required financial analysis. One of the top reasons agencies fail HUD audits is due to deficiencies in these areas. Even if your agency is not HUD certified this webinar will help you work with customers using best practices in housing counseling! This webinar will equip housing counselors with the knowledge and tools necessary to complete a financial analysis for their customers on action plans. Participants will learn how to assess a financial situation, identify conversation topics for future sessions, and develop action plans that give customers the information they need to work towards financial stability. Through real-world scenarios, counselors will gain hands-on experience in evaluating and communication financial information as a part of creating effective plans of action.Learning Objectives:By the end of this webinar, participants will be able to:Understand HUD's requirements for financial analysis and action plans in housing counseling.Identify key components of a comprehensive financial analysis, including income, expenses, debt, and credit review.Recognize common mistakes that lead to failed HUD audits and learn strategies to prevent them.Apply financial analysis skills to real-world scenarios to help develop compliant action plans.Enhance documentation practices to ensure agency compliance with HUD regulations.

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Is Your Organization Ready? Building Capacity and Increasing Compliance

Achieving greater organizational capacity is a shared goal among nonprofit leaders. While many factors contribute to stronger capacity, one common thread is the effective management of data and reporting of impact. Timely, accurate reporting on contractual deliverables can make or break current partnerships, influence future funding opportunities, and ultimately shape how effectively we serve our communities. Managing client management systems, cleaning data, and preparing reports may not be the most exciting parts of the job, but they are essential to ensuring that our impact analysis is credible, meaningful, and trustworthy. During this webinar, we will explore practical techniques to help organizations strengthen their reporting practices. Participants will learn methods for ensuring that tools such as dashboards, forecasts, and reports are built on accurate, reliable data—and that they communicate a compelling story of organizational accomplishments and community impact. Pamelia Harris is a strategic consultant delivering end-to-end advisory and implementation support to nonprofits, businesses, and community-based organizations. She partners with leadership to design, operationalize, and scale high-impact initiatives, strengthen governance and accountability, and build durable systems that advance housing counseling and community development outcomes. Her work also integrates crisis management, disaster preparedness, and recovery planning, ensuring organizations are equipped to navigate disruption while sustaining long-term impact.

$0.00 - $20.00

Building a Foreclosure & Default Prevention Program

As we await national comprehensive relief strategies beyond moratoriums, housing counseling agencies are stepping in to prevent hardship to families and widespread housing loss. HCAs are assembling the tools at their disposal to work with families and help them identify and secure resources to help struggling households keep a roof over their heads. Even agencies who left foreclosure counseling services years ago are now responding to community needs for these rescue efforts to help families hit hardest by the current economic crisis.This webinar is for nonprofit managers interested in developing a new default prevention program to address community needs or those seeking to expand a current program or perhaps, complement a mortgage assistance program. Join us as we discuss basic steps, funding sources, staff training requirements, current foreclosure relief programs and resources available to help strengthen your program. You Will Learn:Learn the basic steps to setting up a successful default prevention or mortgage relief program at your agencyUnderstand regulations and best practices prior to forming the foreclosure and default prevention programDiscuss training and/or certification requirements housing counselors should have prior to performing default prevention counselingClarification on COVID 19 notices and waivers to establish Housing Counseling guidelines including alternate and remote settings, telephone counseling, client signature collection, disclosures, and other financial analysis documents while conducting remote counseling or delivering remote group educationReview the FEMA COVID 19 Resource Roadmap designed to help identify supplemental appropriated funds, in particular under the CARES Act and understand how these federally funded programs can be used to assist your communityUnderstand how the OCC, FTC and other agencies are stepping in to provide protection to homeowners and guidance to nonprofit housing counseling agenciesIdentify Federal, State, and local programs that may be used to fund mortgage default prevention programs or made available to rescue homeowners in danger of defaultHow agencies can utilize guides and products from CFPB, Fannie Mae and other national and community partners to market programs and inform consumers

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Fair Housing Basics 2025: Your Guide to the Evolving Housing Landscape

This is a foundational Fair Housing Basics course, incorporating new regulatory changes and current guidance while retaining essential principles of fair housing education. Participants will review the core elements of fair housing law, history, and complaint procedures alongside updates in the AFFH rule and recent administrative changes.Key topics include:Regulatory Updates: An objective overview of adjustments in protected classes—including the addition of sexual harassment and expanded protections for sexual orientation and gender identity—along with clarifications on state protections such as source of income and considerations of criminal history or disparate impact.Visual Learning: Enhanced visual examples that illustrate practices like discriminatory marketing, using current samples from HUD social media campaigns and online postings.Fair Lending Insights: Updated discussion on contemporary examples of discrimination in lending under ECOA, an analysis of recent redlining research and case studies, and insights into compliance practices at financial institutions.Additional Resources: An interactive workbook designed as both a note-taking guide and a reference tool after the session, along with information on how NCRC membership offers ongoing support during periods of regulatory change.Navigating Change: A review of the potential impacts from recent modifications to agencies such as the EEOC and CFPB, with strategies provided for managing these evolving challenges.This course is structured to deliver clear, practical, and factual information, ensuring that participants are equipped with both the foundational knowledge and the latest updates needed for effective fair housing compliance and decision-making.

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